Under the general direction of the Criminal Records Applications Unit (CRAU) Information Technology Supervisor II (IT Sup II), the Information Technology Specialist I (ITS I) is a member of the mission critical Systems Analysis team that maintains and monitors the cohesiveness between the technology and program clients. Accordingly, the ITS I is responsible for sustaining effective communications with all stakeholders and team members, possessing keen analytical skills, and demonstrating the ability to problem solve. These attributes are essential for the successful navigation through the business analysis, systems analysis, product development, systems maintenance, and project management intersecting processes.